Support
Need help?
If something isn’t working, have a question, or want to request access, reach out anytime.
Contact support
Email us at support@austerian.com and include:
- What page/tool you were using
- What you expected to happen vs. what happened
- Any error message (copy/paste is perfect)
Billing & subscriptions
To manage your plan or cancel your subscription, use the billing portal.
If you haven’t wired Stripe yet, keep this link pointing to /billing for now and we’ll connect it to Stripe Customer Portal when you’re ready.
Free access for students & under-resourced users
Money shouldn’t be the reason you can’t learn or build. If you’re a student or money is a barrier right now, you can request free usage.
Request free access
Email info@austerian.com with:
- What you plan on using Austerian for
- Which product(s) you want access to
- Any context you’re comfortable sharing (optional)
I personally review these and I’ll get back to you as quickly as I can.
Tip: If you’re reporting a bug, including a screenshot and your browser (Chrome/Safari/Firefox) helps a lot.